Case Study
Garness Jones.
Garness Jones are one of the Humber region’s largest independent Chartered Surveyors, Estate Agents and Property Consultants, operating in both the residential and commercial markets.
Sector
Property
Founded
1996
“Perhaps most importantly, our clients are getting a better, faster and more attentive service than ever before.”
Objective
Within the world of property management, there is an abundance of documentation that has to be created, completed, distributed, stored and retrieved. Garness Jones wanted to make this whole document management process as simple as it could be and, wherever possible, introduce, automation so as to reduce the amount of time spent by employees on paperwork.
The Company
Garness Jones are one of the Humber region’s largest independent Chartered Surveyors, Estate Agents and Property Consultants, operating in both the residential and commercial markets.
Challenges
- Paper-handling was slow and cumbersome
- Burden of using physical space for the storage of documents
- Requirement to automate mundane, time-consuming tasks
Dealing with countless paper files and documents can be a chore for any business.
Garness Jones saw how intelligent automation of their processes could help transform their business.
The Solution
With a desire to drive growth in the coming years, it is Garness Jones’ strategy to adopt innovative technology and working practices to improve their business wherever possible. They therefore took the decision to partner with Spectrum and invest in improving efficiency within their back-office operations.
Looking to achieve more efficient operating methods, Garness Jones decided to acquire a solution that would streamline the process by drastically reducing the time spent handling property management files manually.
Spectrum’s use of world-leading Document Management software, ThereforeTM, meant that intelligent workflows could be created so that documents such as client statements or maintenance contractor invoices could be converted from paper-based documents to digital ones that could flow through the business and out to the customer automatically. This ensures that the right documents reach the right people quickly and securely. Spectrum were able to eradicate the passing of paper invoices, statements, proofs of payment and contracts between colleagues, creating a seamless, automated process for what was once a mundane, everyday task. This simply allows the business to focus on what matters most!
Intelligent workflows transform processes
Vastly reduced paper usage
More efficient property management operations
Reduced reliance on physical storage
An Insight into tomorrow’s workplace.
“We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print.”
DirectorYoungs
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