Case Study
John Roe Toyota.
Since opening the Grimsby dealership in 1969, to this day, John Roe continues to be a family-owned and run business, with Toyota dealerships in Grimsby, Hull and Scunthorpe. The company prides itself on customer service and is a trusted name throughout the region.
Sector
Automotive
Founded
1969
“Working with Spectrum has allowed us to improve the facilities available to staff and also reduce the overall cost to the business.”
Objective
In an effort to improve office efficiency and reduce spiralling print costs throughout the organisation, John Roe recognised that a reliable, trusted and proven partner was required to introduce a new Canon print fleet. John Roe also recognised the necessity for them to embrace the latest technologies when it comes to print management, in order to regain control of their expenditure on print.
The Company
Since opening the Grimsby dealership in 1969, to this day, John Roe continues to be a family-owned and run business, with Toyota dealerships in Grimsby, Hull and Scunthorpe. The company prides itself on customer service and is a trusted name throughout the region.
Challenges
- Need to improve capability of devices
- High cost of cartridge spend
- Lack of control over printing
- No security over printed documents
“Before using Spectrum as our print solution provider we had a multitude of desktop printers and old copiers scattered across the business. These where costing a fortune and draining valuable staff time addressing printing problems."
John Roe provides their clients with the highest standards of care and service, turning to Spectrum to grow and strive for ways in which they can continuously improve.
The Solution
Spectrum’s solution was to provide John Roe with best-in-class Canon multi-function devices. Not only did this meet their existing print needs, it also addressed their challenges of wanting to increase efficiency and security, control costs, and give them better visibility of how their print is managed and operated.
As part of the overall print solution implemented by Spectrum using industry-leading Canon devices, John Roe now have secure, confidential printing throughout the organisation through aptly placed, centralised devices. Print usage can now be effortlessly controlled and monitored, reducing the overall spend, and allowing them to see a quick return on investment in less than two years. Furthermore, our close account management, remote monitoring of devices and understanding of the customer’s needs allows us to provide a high-level sales and support service on an ongoing basis.
Improved reliability of print/copy/scan fleet
Consistently high levels of service
Multi-site solution across the UK
Closely managed account to meet needs
An Insight into tomorrow’s workplace.
“We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print.”
DirectorYoungs
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