Case Study
CEA Towne.
A family-owned business since the 1940’s and now operating throughout the North of England (and offshore), Towne Group are specialists in lifting equipment, ship rigging, cranes and health and safety training.
Sector
Engineering
Founded
1945
“Spectrum have helped us streamline all of our tedious administrative work by implementing effective systems. They are always on hand to help solve any problems we may have and will adapt any system to suit our needs.”
Objective
With a central office, based in Hull, managing a considerable volume of Accounts Payable transactions, Towne Group needed to automate finance processes to improve efficiency in their back-office. In addition, the legislative requirements in the lifting and testing industry mean that the secure logging and storage of paperwork is of paramount importance, so an effective solution was required.
The Company
A family-owned business since the 1940’s and now operating throughout the North of England (and offshore), Towne Group are specialists in lifting equipment, ship rigging, cranes and health and safety training.
Challenges
- Improve print fleet
- Automate mundane, everyday tasks in Accounts and in work control teams
- Ensure compliance and security of documentation
- Reduce amount of physcial storage required for paperwork
As a third-generation family-owned business, Towne Group are moving with the times to ensure that their office operations is as efficient as possible, so that the company can continue to meet the demand from its global clientele.
Towne were keen to embrace the innovative Information Management solutions offered by Spectrum and worked in partnership to get the right outcome.
The Solution
First installing Canon’s office printers and photocopiers across all of Towne’s sites, Spectrum have gone on to provide an innovative solution to Towne’s everyday headaches around documentation. For each project that the company work on, a vast array of documentation was being produced in paper-form. Quotations, dockets, tickets, handwritten forms, delivery notes and many other documents are produced to establish a paper-trail for any given job.
Through the use of state-of-the-art Information Capture technology, coupled with the introduction of electronic forms and a sophisticated Document Management system, Spectrum have transformed how Towne’s business is run. All documentiaton is now created, completed, distributed, stored and retrieved electronically; all of which has been tailored to integrate with Towne’s Sage accounting system. This has resulted in considerable time savings, storage space savings and, at the same time, gives complete traceability of the documentation.
Managed information security and compliance
Reduced reliance on physical storage
Automation of mundane accounting tasks
Integration with existing Accounts software
An Insight into tomorrow’s workplace.
“We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print.”
DirectorYoungs
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