Case Study
Concept Data.
Established in 1989, Concept Data Display Ltd is a leading designer, manufacturer and supplier to the UK’s retail industry providing quality products for in-store communication, merchandising systems and bespoke display units.
Sector
Manufacturing
Founded
1989
“The product they have provided us with has benefited the company massively by streamlining documentation from the manufacturing side referring back to the accounts side so we get full accountability.”
Objective
In an effort to future-proof the business and increase visibility across the organisation, Concept Data recognised that a reliable, trusted and proven partner was necessary to implement new systems. Concept Data wanted to embrace the latest in digital innovation to streamline processes and maximise efficiencies.
The Company
Established in 1989, Concept Data Display Ltd is a leading designer, manufacturer and supplier to the UK’s retail industry providing quality products for in-store communication, merchandising systems and bespoke display units.
Challenges
- Low visibility of available production time
- No remote access to documents
- Difficult to manage data across departments
- Considerable manual paper processing
“Spectrum deliver exactly what they say they will and I would fully recommend their services if you are looking to automate your business.”
The Solution
Phase 1 of our work with Concept was around the digitisation of documents. This was actioned through the implementation of industry-leading software, allowing the customer to digitally route documents around their offices using workflow capability, giving them full visibility of the document’s status – even when working remotely. Our solution replaced the previous heavy paper processes by digitising their data. As a result of this, they were able to see the available time for production and could create accurate forecasting for delivery of customer orders. Then, Concept Data was able to make informed business decisions using our Business Intelligence software.
Phase 2 of the solution was to provide Concept Data with best-in-class Canon multifunction devices. Not only did this meet their existing print needs, but it also addressed many challenges, by increasing efficiency and security, controlling costs, and giving them better visibility of how their print is managed and operated. Our software and hardware solutions have allowed Concept Data to regain full control and visibility of their documents, allowing them to focus on what matter most… their customers.
Improved efficiency of print/copy/scan fleet
Intelligent workflows transform processes
Visualisation of crucial information
Providing key information to all managers
An Insight into tomorrow’s workplace.
“We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print.”
DirectorYoungs
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