Case Studies

Ideal Heating logo

Case Study

Ideal Heating.

Ideal Heating can trace its heritage back over 100 years and operates in both the domestic and commercial markets employing over 500 people.





“Spectrum have always conducted business with such a professional approach, from our initial meetings throughout development, training and support.”

Company Names

Ideal Heating




Ideal wanted to create cost savings on its reporting of business information. Their existing system was far from user-friendly and the Board had become frustrated at the levels of service from the previous provider. Ideal therefore wanted a more intuitive system that could be backed by outstanding levels of service.

The Company

Ideal Heating can trace its heritage back over 100 years and operates in both the domestic and commercial markets employing over 500 people.


  • Need to visualise information across multiple departments
  • Improve quality of management information at Board level
  • Need a more reliable and intuitive solution
  • Require in-house training to prevent reliance on manufacturers

As a modern, forward-thinking brand, Ideal recognises the need to obtain information quickly and gain better insights into the performance of its business.

The adoption of innovative technology and working practices is second nature to Ideal. That’s why collaboration with Spectrum was the right choice when it came to improving efficiency and gaining business insights.

The Solution

Through integration with Ideal’s existing SAP system, Spectrum have revolutionised the way the business gathers and visualises crucial information…. information that would normally be lost within a sea of spreadsheets, ERP’s and accounts systems. Unhappy with their existing Business Intelligence software, Ideal Boilers engaged with Spectrum to introduce a ground-breaking alternative that can now be used to quickly create informative dashboards, pulling information from multiple sources across this vast business.

The intuitive solution that has been implemented allows the Ideal Board to see top level KPI’s on performance across the business, with the ability to drill down into each department, whether it be production, logistics, finance, sales or marketing. On an ongoing basis, Spectrum manage and maintain this solution that has truly put Ideal in control of their data, also directly providing user training when necessary.

Visualisation of crucial information

Management reports from multiple sources

Intuitive Business Intelligence tool

Integration with existing systems

An Insight into tomorrow’s workplace.

“We’ve gained in so many ways. Print-related costs have been substantially reduced, we have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. All of this allows us to focus on our own business without having to worry about print.”


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